Crystal IT is committed to providing the highest level of customer service. Our services include on-site configuration of all the components and training of your IT staff, automatic updates, phone-based technical support and full informational access to all of the latest developments and emerging risks. We understand that your organization's security and productivity are at stake and our well-trained staff is prepared to handle any questions or concerns immediately as they come up.

Consulting

In addition to our role as a leading solution provider, Crystal IT is recognized as a reliable resource for education and information in regards to IT security and what it takes to keep your business safe and secure. We currently provide informational seminars nationally and are available in an advisory capacity should you require assistance.

Trial and Evaluation

Crystal IT offers an opportunity to see our solution in action. An evaluation of your current security takes 7-14 days and requires the implementation of the data management component on a limited portion of your network. This will allow us to identify deficiencies in your overall compliance, data security and protocol. With this tool, we are able to advise you of your organizations vulnerabilities.

Crystal IT will provide a team of engineers who will install the solution, administer its daily operations, and walk your IT staff through some of the solution's functionality and its management. At the conclusion of the evaluation, a series of highly detailed reports will be generated to show you your organization's various points of exposure.

This is a unique opportunity for your organization to identify its weaknesses and address them before a data loss occurs. This option is very effective in regards to discovering vulnerabilities through which data may be lost, stolen or compromised.

Implementation and Training

The implementation of the CDLS is a dual process. Our team works side by side with your IT staff during the installation process to ensure a smooth transition from concept to completion. The on-the-job training during implementation is invaluable to your organization as the IT staff will not have to rely on the original provider for simple administration.

On-going Support

Crystal IT is dedicated to providing only the finest service and support to our clients Whether it is on-going product support and service or updates related to keeping your security current, we are committed to maintaining the highest level of service in the industry. We invite you to experience the Crystal IT difference.